CruiseAway consultants are trained experts and know how to sort through the myriad of travel information available. We spend all day, every day, researching the best possible vacation options for our valued clients. We have more knowledge than you can ever find from an online search!
Personal Service & Your Own Cruise Consultant – When you make an enquiry, you will have your own dedicated CruiseAway Consultant. No call centres & no shifting from one consultant to the next. Our after-sales service takes care of all your questions, big or small, after booking.
Value – Our buying power gives you access to exclusive deals and the best products for the best value, tailor made to fit your unique holiday needs.
Timesaving – CruiseAway consultants have a world of travel information at their fingertips, saving you countless hours of online searching.
Convenience – We are your ‘One Stop Shop’ – our team can handle every aspect of your holiday, including flights, stopovers, hotels and more!
Professional Advice – With over 20 years of cruise and travel experience, we can match you to your dream cruise and provide timely, insightful, professional guidance along the way.
Internet Interpreters – We understand the complex travel codes and internet jargon – and know how to make sense of it for you.
Added Value – In addition to perks and personalised touches, we can provide service, knowledge and value you cannot put a price on.
Unbiased Recommendations – Our team works for you and not for the cruise company. Let us do the work for you, filter through the options and provide you with the best advice for your holiday.
Customer Advocacy – If you experience a problem while travelling, your agent acts on your behalf as your personalised travel advocate. Plus as a larger voice in the industry, we can carry a lot of clout. Agents can accomplish more – better and faster than any one consumer can.
Travel Documents – We offer all of our client’s assistance with ‘Cruise Personalisers’, and send electronic travel documents. Paper documents, lanyards and luggage tags are available for fly/cruise products.
Discounted Travel Insurance – We offer you a choice of two insurances both of which you can book online.
